FREQUENTLY ASKED QUESTIONS:
1. Do I need to book before coming in or can I walk in and pay to participate?
We recommend buying tickets online to reserve your time slot for participation. We do allow walk-ins if there are available game slots, call ahead (647)992-7362 as we may not be onsite if there are no bookings.
2. Is there an age restriction?
The recommended age is 8 and up. We allow as young as 8 but its actually more of a strength limitation as kids need to be able to pull the bow string. We require a waiver and chaperone supervision for anyone 16 and under.
3. Is this an indoor activity?
Yes, Nerf Wars will be played in our indoor facility on two different playing fields. We have 28 game mode and playing styles.
4. How long is each session?
Session time varies depending on service. Nerf Wars are 60 minutes long and 15 minutes of training at the beginning. Each round of Nerf Wars will last approximately 5-10 minutes depending on the game mode.
5. What should I wear?
We recommend operators wear comfortable clothing during game play. T-shirts, shorts or workout attire are all great! Please be prepared to bring socks as we don't allow shoes for Nerf Wars (damages the ammo) We will ask you to go barefoot or in your socks. We will have new socks onsite for sale if needed.
6. Can I bring my own equipment?
All players are REQUIRED to use the guns and ammo provided by Archers Arena. For private bookings, you may use your own equipment after we label and inspect it as personal gun.
7. Can I bring my own camera to videotape or take photos?
Yes, but Archers Arena will not be held liable for any damaged or stolen personal items. Archers Arena will also have GoPro cameras for rental for video recording purposes, just bring your own SD card.
8. Do you clean the facemasks/helmets?
Yes! Each mask is disinfected before and after each use for hygienic purposes. Players may purchase their own Archers Arena mask, or bring their own to the arena.
9. Are there lockers?
We have complimentary, first come first serve lockers for your personal belongings. We are not liable for lost and misplaced items, please bring your own lock.
10. I would like to have a private event. Can you accommodate?
Thinking of hosting your own birthday parties, corporate events or any special event? Please contact us to find out more about our corporate package at Info@ArchersArena.com or call us at (647)-99-ARENA.
11. Is alcohol permitted?
Alcohol is allowed in the Karaoke Party Room with a Special Occasions Permit for $50. You must have it for any group size (even if it’s just yourself) https://www.agco.ca/alcohol/special-occasion-permits-private-event
12. What is the cancellation policy?
We offer 100% refund for bookings cancelled 6 days prior to the reserved session.
No-shows/cancellations within 6 days of booking are considered FINAL and will be charged for the minimum number of people for the session. Bookings cancelled between 6 days up to 24 hours of the reserved session will have the charged amount remain as store credit for 1 other booking.
In case of cancellations on bookings with promotions. The promotion may become ineligible or pro-rated based on individual promotion conditions.
Bookings using credit, vouchers, or playpass are FINAL bookings unless agreed upon by Archers Arena management.